Apply Communication Strategies in the Workplace

Apply Communication Strategies in the Workplace

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10+

Hours of learning

Self-paced

Format

10

Number of lessons

10

Hours

Self-paced

Format

10

Lessons

About course

In this course, you will learn the communication skills and strategies required to effectively manage workplace communications from a supervisor’s perspective. This unit is designed for individuals who are responsible for overseeing work activities, ensuring clear communication, and facilitating team interactions. You will explore key elements such as identifying communication requirements, assigning roles, and selecting appropriate communication methods. The course covers how to use interpersonal skills to build relationships, resolve communication challenges, and provide constructive feedback. Additionally, you will learn how to monitor and support team communication, ensuring that all interactions comply with legislative and organizational requirements. By the end of the course, you will be equipped to manage workplace communication effectively, fostering a collaborative and respectful work environment that meets the needs of a diverse team.

Chapters

Prepare for communicationChapter-1
  • Identify work activities requiring communication
  • Establish communication requirements for identified work activities
  • Identify communication roles for self and others to complete activity
  • Seek assistance or clarification regarding communication objectives as required
  • Select appropriate method of communicating information
  • Discuss expectations and tasks with supervisor to clarify requirements
  • Recognize that different types of projects are likely to require different standards of excellence, thoroughness and accuracy
  • Recognize that different co-workers may have different ways of doing things
  • Maintain professional stance while working with others
  • Use interpersonal skills to build relationships with team members and clients and facilitate respectful interaction
  • Facilitate respectful communication amongst others, considering the needs of those from diverse backgrounds
  • Use problem solving and decision making skills to resolve any communication challenges
  • Obtain confirmation on outcomes of communication challenges to ensure issues have been resolved
  •  Ensure all communication is consistent with legislative and organisational requirements
  • Provide performance feedback and additional support to others when required
  • Seek feedback and assistance from others to improve own communication techniques
  • Collate and report any important information and unresolved issues to relevant superiors

Earn a career certificate

Add this credential to your LinkedIn profile, resume or CV. Share it on social media and in your performance review.
In this course, you will learn the communication skills and strategies required to effectively manage workplace communications from a supervisor’s perspective. This unit is designed for individuals who are responsible for overseeing work activities, ensuring clear communication, and facilitating team interactions. You will explore key elements such as identifying communication requirements, assigning roles, and selecting appropriate communication methods. The course covers how to use interpersonal skills to build relationships, resolve communication challenges, and provide constructive feedback. Additionally, you will learn how to monitor and support team communication, ensuring that all interactions comply with legislative and organizational requirements. By the end of the course, you will be equipped to manage workplace communication effectively, fostering a collaborative and respectful work environment that meets the needs of a diverse team.

Earn a career certificate

Add this credential to your LinkedIn profile, resume or CV. Share it on social media and in your performance review.
Prepare for communicationChapter-1
  • Identify work activities requiring communication
  • Establish communication requirements for identified work activities
  • Identify communication roles for self and others to complete activity
  • Seek assistance or clarification regarding communication objectives as required
  • Select appropriate method of communicating information
  • Discuss expectations and tasks with supervisor to clarify requirements
  • Recognize that different types of projects are likely to require different standards of excellence, thoroughness and accuracy
  • Recognize that different co-workers may have different ways of doing things
  • Maintain professional stance while working with others
  • Use interpersonal skills to build relationships with team members and clients and facilitate respectful interaction
  • Facilitate respectful communication amongst others, considering the needs of those from diverse backgrounds
  • Use problem solving and decision making skills to resolve any communication challenges
  • Obtain confirmation on outcomes of communication challenges to ensure issues have been resolved
  •  Ensure all communication is consistent with legislative and organisational requirements
  • Provide performance feedback and additional support to others when required
  • Seek feedback and assistance from others to improve own communication techniques
  • Collate and report any important information and unresolved issues to relevant superiors

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Set up your learner profile with just a few details.

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Check your inbox to verify your email and activate your account.

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Dive into your course and begin learning immediately.

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