In this course, you will develop the skills and knowledge needed to implement your organization’s systems and processes for continuous improvement. This unit is designed for managers who play an active role in driving the continuous improvement process to achieve organizational objectives. You will learn how to monitor and review performance, identify opportunities for further improvements, and encourage team participation in these processes.Key topics covered include implementing systems that encourage employee participation, communicating continuous improvement processes effectively, and mentoring team members to apply these processes. You will also learn to use systems and technology to monitor progress, apply continuous improvement techniques to enhance planning and operations, and ensure the best possible service is provided to customers.The course will guide you in reviewing business plans, recording progress, and identifying areas for improvement. You will also explore how to incorporate lean best practices, manage records and reports, and apply continuous improvement to both internal and external customer services.By the end of the course, you will be equipped to lead teams in implementing necessary changes, sustaining continuous improvement efforts, and achieving shared organizational goals.